General Warranty PolicyAll products have 18 months warranty, including technology support and repair service. The period starts from the day when the parcel is sent.
Autojoy.com offers free technology support, operation suggestion, and repair service during warranty.
Autojoy.com will still try to offer service for those products which are over the warranty.
Exceptions to Warranty
We do not offer warranty or support for products not bought from Autojoy.com. The user voids the warranty if she/he flashes the firmware of a device, opens the body in an attempt to fix, or otherwise uses the device in a way that is not considered as normal usage. The warranty does not extend to free repair/replacement in cases to damage to products, accidental breakage, misuse or wear and tear.
Exceptions do not mean we are not going to help you. If your items bought from Autojoy.com is broken/damaged by accident, we can still help you fix the problem at your cost( including shipping and fixing fees) If you are a customer with goods which appear to have a problem, please talk to us before initiating complaints with Paypal or your credit card provider. Usually, there is a way for us to resolve your issue quickly and meet your satisfaction!
Autojoy.com differs from the after-sale service by the time of purchasing, delivery places, etc.