- Nest Rope Web Saucer Swing: Use a high-quality nylon strap design to ensure the safety of this tree swing, the extra-long 71-inch(180CM) suspension rope with metal loops also ensures a firm fixation that is adjustable and waterproof.
- Spacious space for multiple children: The 40-inch(100CM) diameter is suitable for multiple children or two adults to play together, and the super-strong swing rope has a rated load of 660lb(300KG).
- Quick and easy installation with rope swing seat, 2 swing suspensions, tree straps, step-by-step instruction guide, so you can easily fix the swing seat to the tree in a few minutes! Two carabiners are awarded.
- Foldable and easy to store! It is very suitable for a swing in the backyard or playground, and you can easily fold and store it.
- 1PK 40 inch Swing seat
- 2PK 71 inch Suspension Rope
- 2PK 3ft Tree straps
- 2PK Carabiners
- 1PK Mini Spanner
- 4PK Nuts
- 4PK Spacers
- 1PK User Manual
Our goal is to provide you with the best shipping options to ensure that our customers receive the items as quickly as possible. In order to ensure the timeliness of your receipt, your items will normally be shipped from our US warehouse. The time frame for order delivery is divided into two parts:
1. Processing time
- Within 24 hours on working days (Monday~Friday: 9:00 am to 18:00 pm, GMT+8:00)
- Within 72 hours on weekends and holidays
2. Shipping time
- ①Free shipping to most states of the USA, But If your location belongs to a remote area (e.g. Hawaii, Alaska, etc.), the buyer should bear the remote fee incurred (Our customer service specialist will contact you before delivery).
- ②If you want to ship to Europe (such as Germany, Austria, Switzerland ), pls visit and place the order on our German website: https://www.autojoy.de/, if you want to ship to Australia, pls visit: https://www.autojoyau.com.
- ③If the goods could not be delivered in time due to logistics problems, we will contact customer to resend or refund.
- ④Affected by Covid-19, there will be some delays in the delivery.
3. Shipping Company
4. Complete Delivery Address
- When ordering, please provide the full delivery address including door number, zip codes and so on. Please provide a contact telephone number in case there are questions regarding a delivery location..
5. Order Tracking
- We will arrange the shipment for your item within 2 business days after payment confirmation. Once your item is sent, an email with tracking number will be sending to you as well..
6. What should I do if I received the wrong item?
- Please contact our service team within 7 days once you have received the wrong item. we will help you solve this problem as soon as possible.
7. What should I do if I did not receive my product?
- If the product is on the way more than 9 working days, we will send a 10% coupon to your email for conpensation.
- If the package had been signed but actually you still did not receive the product, we will ship another new one to you after we check the express details. Pls contact us immediately if you got any shipping question.
8. How to check your order status?
- Once your item is sent, an email with tracking number will be sending to you as soon as possible.
1. When will I receive the item after placing the order?
---If not for Pre-sale---We ship products from CA. Generally, it takes 3-9 days after you place the order.
---If for Pre-sale---You will wait for the pre-sale time, plus 3-9 days shipping time.
2. Can the swing be hung on my swing set?
Sure. If your swing frame has hooks, you can use carabiners directly. If your swing frame does not have fixed hooks, you can use the tree straps to fix it. These accessories are provided together, no additional purchase is required.
3. Does this come as one piece or 'broken down?
It comes as broken down pieces but is easy to assemble if following the instructions.
4. Is this lead-free?
Yes. It is lead-free. Our products exceed the ASTM F963-17 safety standards for playground toys which include tests for lead.
5. Can I hang the swing without a tree?
If you do not have a tree or swing frame, we recommend you choose the swing set to withstand. Learn more --> Swing Set
6. Any other questions?